Terms of service

Effective Date: 11/15/2022

Chowking Food Corporation – USA and its affiliates (collectively, “Chowking,” “us,” “we,” or “our”) are pleased to provide the information on the www.chowkingusa.com website (the “Website”), on the Chowking mobile application (“Mobile App”), email newsletters and subscriptions and any other websites services or programs and other digital properties where these Terms & Conditions are posted or linked (collectively, the “Online Services”).

By installing, accessing or using the Online Services, you are entering into a binding agreement with us (the “Agreement”). Your use of the Online Services constitutes your acknowledgement that you have the legal authority to bind yourself and constitutes your acceptance of this Agreement.  You acknowledge that you have read and agree to be bound by this Agreement and to comply with all applicable laws, regulations, and/or rules with regard to your use of the Online Services. These terms apply to all content posted and uploaded on or in connection with all of our Online Services, including all online or social media forums or applications that we administer.

PRIVACY POLICY

Please review our Privacy Policy located at www.chowkingusa.com/policies/privacy-policy, incorporated into these Terms & Conditions, which governs how the information you provide to Chowking may be used and to understand how Chowking collects, uses and discloses information about customers. You understand that by using the Online Services, you give consent to the collection, use and disclosure or personally identifiable information as well as non-personally identifiable information as described in more detail in our Privacy Policy.

Registration

By registering and/or participating in the Online Services, you agree and represent as follows:

1. You are more than 18 years of age and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations and warranties set forth in these Terms & Conditions, and to abide by and comply with these Terms & Conditions.
2. If you are between the ages of 13 and 18, you may only use the Online Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms & Conditions. The Online Services are not targeted towards, and are not intended for use by, anyone under the age of 13.
3. All information you submit to us or in connection with the Online Services is accurate and complete and you will maintain and promptly update any profile supplied to us to ensure accuracy at all times.
4. You agree to be contacted via Email, SMS and text messaging by us, including push notifications, and by third parties if relevant, regarding our Online Services in any respect. You understand an consent that you will receive text messages at the number you have supplied from an automated system. Your consent to these terms is not required to make a purchase. You may withdraw or change your consent at any time.
5. You may be able to purchase products through the Online Services. To do so, you may need to give us certain information relevant to your purchase, including, without limitation, your credit or debit card number, your billing address or zip code, the expiration date of your credit or debit card, the name on the credit or debit card as your location information.

Restrictions on Use of Materials

You may print copies of the information on the Website for your own personal use and store the files on your computer for personal use. Remember that Chowking owns the copyrights on all text and graphics and is the owner of all trademarks used on or in connection with the Online Services. This means that you may not distribute text or graphics to others without the express written consent of Chowking. In addition, you may not, without our permission, copy and distribute this information, or modify or reuse our text or graphics. Chowking reserves all rights not expressly granted in these Terms & Conditions.

User Information, Accounts, Passwords, and Security

Certain areas of the Online Services may require registration or may otherwise ask you to provide information to participate in certain features or access certain content. If you elect not to provide such information, you may not be able to access certain content or participate in certain features of the Online Services or any features at all.

If the Online Services require you to create an account or otherwise submit information, you must complete the specified process by providing us with current, complete, and accurate information as requested by the applicable registration form. It is your responsibility to maintain the currency, completeness, and accuracy of your registration data, and any loss caused by your failure to do so is your responsibility. During the registration process, you will be asked to enter your name and valid e-mail address and choose a password. You may also be prompted to grant us access to your location. While sharing location information with us is not required to download and use the Online Services, some features of the Online Services may not be available. It is entirely your responsibility to maintain the confidentiality of your password and account. Additionally, you are entirely responsible for any and all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. You further agree not to email, post, or otherwise disseminate any user ID, password, or other information which provides you access to the Online Services.  We are not liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge.

Chowking Promotional Terms & Conditions

United States Only

Unless otherwise specified, the Online Services are presented solely in the United States, its territories, possessions and protectorates. Chowking makes no representation that materials in the Online Services are appropriate or available for use in other locations. You may not use these Online Services or export any portion of them in violation of U.S. export laws and regulations. If you access the Online Services from locations other than the United States, you are responsible for compliance with all applicable local laws.

Submitted Content

All comments, suggestions, feedback, ideas, notes, drawings, concepts, recipes or other information disclosed or offered to Chowking through the Online Services or in response to solicitations in the Online Services (collectively “Feedback”) shall be deemed and shall remain the property of Chowking. By submitting any Feedback, you consent to its use by Chowking, including, but not limited to, its publication or placement on the Online Services. You understand and acknowledge that Chowking has both internal resources and external resources which may have developed or may in the future develop ideas identical to or similar to the Feedback you may submit and Chowking will only accept Feedback on these terms.

In addition, any Feedback you submit to Chowking is not confidential and Chowking assumes no obligation of confidentiality with regard to your Feedback. Without limitation, Chowking shall exclusively own all rights in and to the Feedback and shall be entitled to unrestricted use of the Feedback for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Feedback.

Mobile Applications

In order to use Online Services made available through the Mobile App, you must have a compatible mobile device; Chowking does not warrant that the Mobile App will be compatible with your mobile device.

If you access the Mobile App using an Apple iOS or Android powered device, Apple Inc. or Google, Inc., and its subsidiaries, respectively, shall be a third-party beneficiary to this contract and you agree that these third-party beneficiaries have the right to enforce these Terms & Conditions against you. However, these third-party beneficiaries are not a party to these Terms & Conditions and are not responsible for the provision or support of the Mobile App. You agree that your access to the Mobile App also shall be subject to the usage terms set forth in the applicable third-party beneficiary’s terms of service.

The Mobile App may automatically download and install updates from time to time or require the downloading and installation of updates or new versions for continued use. You acknowledge and agree that in some instances updates and/or new versions may reduce or remove features and functionality in prior versions of the Mobile App.

The Mobile App and all content, information, and other materials featured, displayed, contained, and available on or through the Mobile App is owned by or licensed to Chowking and is protected by U.S. and international copyright, trademark, trade dress, patent, and/or other intellectual property laws.  Subject to your compliance with these Terms, Chowking grants you a personal, non-exclusive, non-transferable, limited right to access, use, display, and download the Mobile App for noncommercial purposes only.  You may not otherwise copy, reproduce, distribute, transmit, display, perform, reproduce, publish, license, modify, create derivative works from, sell, or exploit, in whole or in part, the Mobile App or the content available through the Mobile App. YOU MUST HAVE GEOLOCATION SERVICES ENABLED ON YOUR DEVICE TO USE MOBILE PAYMENT SERVICES IN THE APPLICATION.

Terms and Conditions for Gift Card

Your Chowking gift card may only be used for making purchases at participating Chowking restaurants in the U.S., and currently gift cards are not available for online purchases.  Card has no value until purchased and activated. The value of a card will not be replaced if the card is damaged, lost, or stolen. Purchases are deducted from gift card balance. Any unused balance will remain associated with gift card for future use. If purchase exceeds gift card balance, the remaining amount must be paid with another payment method. Gift cards cannot be used to purchase other gift cards. Gift cards cannot be reloaded, resold, transferred for value or redeemed for cash, except to the extent required by law. Gift Cards cannot be used for previously purchased goods or services. Gift cards are not credit or debit cards.  Chowking reserves the right to void a gift card if we suspect that it was obtained in a fraudulent, unauthorized or unlawful manner, or used or applied to purchases that are fraudulent, unauthorized, unlawful or otherwise in violation of these Terms & Conditions. Chowking gift cards do not expire. No fees apply to gift cards. When you purchase, receive or apply a Gift Card to a purchase, you agree that the laws of the State of California, without regard to principles of conflict of laws, will govern any dispute that may arise between you and Chowking related to your use of a gift card. For card or balance information, send us a message through our contact page here.

Online and Mobile Ordering

Chowking may make available to you the ability to order through the Online Services from our participating locations. These Terms apply only to orders placed through the Online Services. Minimum order amounts may apply. Any applicable delivery fees, taxes and other amounts due in connection with your order will be identified when you place your order. There may be limits on the dollar values and number of orders that may be placed through the Online Services. You are responsible for payment of your order by means of a payment option made available through the Online Services at the time of ordering. We use third party providers and may accept various third-party services to process payments. We do not store your credit card information, but we do store a secure token generated by the third party payment provider for customer service purposes. The location identified when you place your order is responsible for fulfilling your order and for any questions or other communications regarding your order. Discounts, coupons and other offers may not be able to be combined with ordering through the Online Services. Every participating location may not have all menu items identified through the Online Services. The Online Services may allow you to customize your order.

Third Party Content, Products and Services (including Advertising and Promotions)

Chowking may provide third party content on the Online Services (including embedded content) and links to web pages and content of third parties, including Chowking branded, co-branded and/or our franchisee(s)’ content and/or web pages (collectively, “Third Party Content”). We may also make our Online Services available to you through your use of services of third parties, such as Google, Facebook and Instagram. When you visit other sites via Third Party Content, or utilize the services of third parties, the terms and policies of the third-party sites/services govern such third party site/services, including without limitation use of any of your account information that you choose to make available to such third party. It is your responsibility to determine when you are accessing Third Party Content or services. We do not control, endorse or adopt any Third Party Content or service, including the advertisements or promotions of any third party, and the inclusion of any link to and/or reference to Third Party Content or availability of Third Party service in connection with use of any Online Service does not imply Chowking’s endorsement, affiliation or adoption of the Third Party Content or service, and Chowking makes no guarantee as to its accuracy, completeness, reliability or suitability for your purposes. You agree to comply with all applicable laws, regulations and terms applicable to your use of any such third-party services. You acknowledge and agree that Chowking is not responsible or liable in any manner for Third Party Content or services.

Participating Carriers

Online Services are not available on all carriers.  The Online Services are available on the carriers listed below, as of date of the last update of this Agreement set forth above.  The Online Services may not be compatible with all cell phone models.

• Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile*, U.S. Cellular, Boost Mobile, and Virgin Mobile.
• Additional carriers: Advantage Cellular (DTC Wireless), Aio Wireless, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Carolina West Wireless, CellCom, Cellular One of East Central IL (ECIT), Cellular One of Northeast Arizona, Cellular One of Northeast Pennsylvania, Chariton Valley Cellular, Coral Wireless (Mobi PCS), Cricket, Cross, C-Spire (CellSouth), Duet IP (Maximum Communications New Core Wireless), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Google Voice, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Metro PCS, Mosaic (Consolidated or CTC Telecom), MTA Communications, MTPCS (Cellular One Nation), Nex-Tech Wireless, NTelos, Panhandle Communications, Peoples Wireless, Pine Cellular, Pioneer, Plateau (Texas RSA 3 Ltd), RINA, Sagebrush Cellular (Nemont), Simmetry (TMP Corporation), SI Wireless/Mobile Nation, SouthernLine, SRT Wireless, Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

*T-Mobile is not liable for delayed or undelivered messages.

 Indemnification

You agree to indemnify, defend, and hold Chowking and its officers, directors, employees, agents, licensors, and service providers (collectively, the “Chowking Parties”) harmless from and against any claims, liabilities, losses, damages, judgments, awards, costs, and expenses (including reasonable attorneys’ fees) arising out of or resulting from your use of the Online Services or any other program.

Disclaimer of Warranties

THE SERVICE IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, AND CHOWKING HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.  CHOWKING DOES NOT MAKE ANY REPRESENTATION OR WARRANTY WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICE OR ANY OTHER PROGRAM. CHOWKING DOES NOT GUARANTEE THAT THE ONLINE CONTENT WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. WITHOUT LIMITING THE FOREGOING, CHOWKING WILL NOT BE LIABLE FOR ANY DELAYS IN THE RECEIPT OF ANY TEXT MESSAGES, AS DELIVERY IS SUBJECT TO THE EFFECTIVE TRANSMISSION FROM YOUR CARRIER AND/OR NETWORK OPERATOR. THE ABOVE EXCLUSIONS MAY NOT APPLY IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES.

Limitation of Liability

IN NO EVENT WILL THE CHOWKING PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICE OR ANY ONLINE SERVICES OR ANY TEXT MESSAGE CONTENT, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.  USE OF THE ONLINE SERVICES IS AT YOUR SOLE RISK. 

BY USING THE ONLINE SERVICES, YOU AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW: (1) ANY AND ALL DISPUTES, CLAIMS AND CAUSES OF ACTION ARISING OUT OF OR CONNECTED WITH THE ONLINE SERVICES, WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION; (2) ANY AND ALL CLAIMS, JUDGMENTS AND AWARDS WILL BE LIMITED TO ACTUAL THIRD-PARTY, OUT-OF-POCKET COSTS INCURRED (IF ANY) NOT TO EXCEED FIFTY DOLLARS ($50.00), BUT IN NO EVENT WILL ATTORNEYS’ FEES BE AWARDED OR RECOVERABLE; (3) UNDER NO CIRCUMSTANCES WILL YOU BE PERMITTED TO OBTAIN ANY AWARD FOR, AND YOU HEREBY KNOWINGLY AND EXPRESSLY WAIVE ALL RIGHTS TO SEEK, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, LOST PROFITS AND/OR ANY OTHER DAMAGES, OTHER THAN ACTUAL OUT OF POCKET EXPENSES NOT TO EXCEED FIFTY DOLLARS ($50.00), AND/OR ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED; AND (4) YOUR REMEDIES ARE LIMITED TO A CLAIM FOR MONEY DAMAGES (IF ANY) AND YOU IRREVOCABLY WAIVES ANY RIGHT TO SEEK INJUNCTIVE OR EQUITABLE RELIEF. 

BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.  IN SUCH STATES, THE LIABILITY OF THE CHOWKING PARTIES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.

Governing Law; Arbitration

This Agreement and any dispute or claim arising out of or related to this Agreement, its subject matter, or its formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any choice or conflict of law provision or rule.  

CHOWKING AND YOU AGREE THAT ANY DISPUTE OR CLAIM OR LEGAL ACTION ARISING OUT OF OR RELATING IN ANY WAY TO THE CONDUCT OF THE ONLINE SERVICES OR THESE TERMS AND CONDITIONS WILL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT. 

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to Chowking Disputes, 100 North Barranca Street, Suite 1200, West Covina, California 91791, USA ATTN: Legal Department. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. The AAA’s rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules.

Entire Agreement

This Agreement, together with our Privacy Policy, which are incorporated herein by reference, constitute the sole and entire agreement between you and Chowking with respect to the Online Services, and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Online Services.

Chowking may, at any time, revise or modify this Agreement or impose new conditions for use of the Online Services.  Such changes, revisions, or modifications shall be effective immediately upon notice to you, which may be given by any means including, without limitation, posting on our website or by email.  Any use of the Online Services by you after such notice shall constitute your acceptance of such changes, revisions, or modifications.

Questions

If you have any questions regarding the Online Services including the Website, Mobile App, and/or these Terms and Conditions, please send us a message through our contact page here.

Contact Us

If you have any questions about the Service or this Agreement, please send us a message through our contact page here, or write to us at Chowking Food Corporation – USA, 100 North Barranca Street, Suite 1200, West Covina, California 91791.

Last updated May 25, 2018

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Tokyo Teriyaki Corporation(“we,” “us” or “our”), concerning your access to and use of the http://www.chowkingusa.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Site is intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms of Use prior to you using the Site.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms of Use; (2) you are not under the age of 13; (3) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site; (4) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise; (5) you will not use the Site for any illegal or unauthorized purpose; and (6) your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

1. Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
2. Use the Site to advertise or offer to sell goods and services.
3. Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
4. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
5. Engage in unauthorized framing of or linking to the Site.
6. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
7. Make improper use of our support services or submit false reports of abuse or misconduct.
8. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
9. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
10. Attempt to impersonate another user or person or use the username of another user.
11. Use any information obtained from the Site in order to harass, abuse, or harm another person.
12. Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.
13. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
14. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
15. Delete the copyright or other proprietary rights notice from any Content.
16. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
17. Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
18. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
19. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
20. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
21. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
22. Use the Site in a manner inconsistent with any applicable laws or regulations.